Workforce Intelligence

Most companies treat AI transformation as a software rollout, hand it to IT, and watch it stall, capturing a fraction of the value. The reason isn't technology. AI transformation is talent management work, and the companies treating it like a software problem are the ones falling behind. Mike Sullivan co-built OneDigital into a $1.7 billion advisory firm serving 100,000 employers. Vinay Gidwaney is its Chief Product Officer. Over two years inside their own company, they built the operating model their industry didn't have. They call it Workforce Intelligence the successor to Human Capital Management, designed for a workforce that is no longer entirely human. Workforce Intelligence traces the arc from Personnel Management in the 1950s, to Human Capital Management in the 1990s, to the Workforce Intelligence model today, and shows why each transition required not new tools, but a new management philosophy. Grounded in real client situations and the internal operating metrics of a firm that completed this transition under private-equity scrutiny, it delivers operator-grade testimony from the practitioners who built the playbook. Written in Sullivan and Gidwaney's first-person voice, the book gives leaders a concrete framework for treating AI not as a system to install but as a workforce to manage, with the organizational design principles and measurement instruments to make AI adoption a people-led initiative that translates into action on Monday morning. Workforce Intelligence is written for the leaders who own this transition: the CEO who needs an operational mandate that holds up to board-level review, the Chief People Officer making the case that this shift belongs to people leadership rather than IT, and the people manager helping a team reframe what AI means for their work. It closes on what the authors call the Humanity Test. AI is going to hand capacity back to every leader who deploys it well. Reinvest that capacity in your people, or take it as margin, cut headcount, and move on. Workforce Intelligence is OneDigital's answer. They choose their people. When you see the faces of the people you employ, the questions change. The decisions change. And workforce transformation becomes what it always was--a decision about your people.