User Experience in Libraries
Applying Ethnography and Human-Centred Design
How much do you really know about the user experience of your library spaces and services? Do you observe and record your users' behaviour? Do you gather as much qualitative data as quantitative? Are you engaged in user research beyond traditional surveys?
Specificaties
| ISBN/EAN | 9781472484727 |
| Auteur | Andy Priestner |
| Uitgever | Van Ditmar Boekenimport B.V. |
| Taal | Engels |
| Uitvoering | Paperback / gebrocheerd |
| Pagina's | 212 |
| Lengte | 229.0 mm |
| Breedte | 152.0 mm |