The Service Organization
How to Deliver and Lead Successful Services, Sustainably
Every organization is a service organization but most weren't built to deliver services successfully end-to-end. This book aims to solve this problem. With examples from large organizations and services it delivers practical tools and ideas to change how organizations pursue their purpose.
Specificaties
ISBN/EAN | 9781913019761 |
Auteur | Kate Tarling |
Uitgever | Van Ditmar Boekenimport B.V. |
Taal | Engels |
Uitvoering | Paperback / gebrocheerd |
Pagina's | 288 |
Lengte | 213.0 mm |
Breedte | 138.0 mm |