The Power of Customer Experience
How to Use Customer-centricity to Drive Sales and Profitability
Refocus on the customer to outstrip your competition and increase profitability, with invaluable insight into the direct correlation between customer-centricity and shareholder value, proven by today's most successful companies.
Specificaties
| ISBN/EAN | 9781789667899 |
| Auteur | Martin Newman |
| Uitgever | Van Ditmar Boekenimport B.V. |
| Taal | Engels |
| Uitvoering | Gebonden in harde band |
| Pagina's | 264 |
| Lengte | |
| Breedte |