Service Level Agreements
A Legal and Practical Guide
This pocket guide identifies some of the benefits and the pitfalls that an organisation can encounter when negotiating and drafting SLAs. It provides an overview of SLAs, highlighting typical scenarios that can arise, and provides information on typical solutions that have been adopted by other organisations.
Specificaties
| ISBN/EAN | 9781849280693 |
| Auteur | Jimmy Desai |
| Uitgever | Van Ditmar Boekenimport B.V. |
| Taal | Engels |
| Uitvoering | Paperback / gebrocheerd |
| Pagina's | 1 |
| Lengte | |
| Breedte |