Service Design
A practical guide to creating customer centric services
In a world where customer expectations are higher than ever, delivering great service is no longer optional, it’s essential. Service Design is your practical, visual guide to creating services that truly meet customer needs, from first interaction to the final outcome.
Specificaties
| ISBN/EAN | 9781780177274 |
| Auteur | Debra Paul |
| Uitgever | Van Ditmar Boekenimport B.V. |
| Taal | Engels |
| Uitvoering | Paperback / gebrocheerd |
| Pagina's | 216 |
| Lengte | |
| Breedte |