IT Service Management from Hell based on Not ITIL
A humorous approach to a universally adopted standard.
Specificaties
| ISBN/EAN | 9789401801294 |
| Auteur | Brian Johnson |
| Uitgever | Van Haren Publishing |
| Taal | Engels |
| Uitvoering | EA |
| Pagina's | 84 |
| Lengte | |
| Breedte |