Human Sigma
Managing the Employee-Customer Encounter
Human Sigma offers an innovative research-based approach to one of the toughest challenges facing sales and services companies today: how to effectively manage the employee-customer encounter to drive business success.
Specificaties
| ISBN/EAN | 9781595620163 |
| Auteur | John H. Fleming |
| Uitgever | Van Ditmar Boekenimport B.V. |
| Taal | Engels |
| Uitvoering | Gebonden in harde band |
| Pagina's | 320 |
| Lengte | 235.0 mm |
| Breedte | 152.0 mm |