Employee Experience Design

It's the "new normal"--leaders and managers are asked to do more with less, attract and retain the best talent, all while meeting tough organizational objectives. This book delivers a roadmap for doing just that. Employee Experience Design is a proven method for engaging your employees to help solve your most difficult challenges. Three veteran employee experience leaders draw on their decades of combined expertise to explain how your business can use Employee Experience Design to build workplaces that deliver superior results and meaningful employee experiences. Employee Experience Design is not about adding benefits like gourmet chefs and manicures; it's about deeply collaborating with your employees to address the biggest challenges your organization faces. The book includes inspiring stories from brands like Airbnb and Patagonia, among many others. It describes the astonishing power that's unleashed when organizations design with and not for their employees. It's a mindset shift that you can use to guide your organization in competitive industries with thin profit margins. This is a timely and practical guide for business leaders, executives, and managers who want to recruit, engage, and retain the people most able to deliver impressive organizational results.