Confronting Without Offending
Positive and Practical Steps to Resolving Conflict
Where there are people, there are disagreements and misunderstandings. This book helps you discover: effective and compassionate techniques for handling conflict; practical strategies for resolving conflict; how personality types influence discussions; suggestions for minimizing defensiveness; and ideas for developing and promoting cooperation.
Specificaties
| ISBN/EAN | 9780736921497 |
| Auteur | Deborah Smith Pegues |
| Uitgever | Van Ditmar Boekenimport B.V. |
| Taal | Engels |
| Uitvoering | Paperback / gebrocheerd |
| Pagina's | 192 |
| Lengte | 216.0 mm |
| Breedte | 146.0 mm |