Achieving Service Excellence
Maximizing Enterprise Performance through Innovation and Technology
Discusses actionable methodologies needed to generate creative ideas, including deciding on which ones to pursue; on how to justify projects financially; on how to manage the development projects for innovative services; and on how to reach out to customers and offer them superior service support.
Specificaties
| ISBN/EAN | 9781606495445 |
| Auteur | Chang, Carl M. |
| Uitgever | Van Ditmar Boekenimport B.V. |
| Taal | Engels |
| Uitvoering | Paperback / gebrocheerd |
| Pagina's | 125 |
| Lengte | |
| Breedte |