101 Activities for Delivering Knock Your Socks Off Service
From the bestselling Knock Your Socks Off Service series, this valuable tool book includes a plethora of fast and effective activities that teach customer service professionals how to provide world-class service.
Specificaties
| ISBN/EAN | 9780814414446 |
| Auteur | Ann Thomas |
| Uitgever | Van Ditmar Boekenimport B.V. |
| Taal | Engels |
| Uitvoering | Paperback / gebrocheerd |
| Pagina's | 384 |
| Lengte | |
| Breedte |